Help
Common questions
Short answers about skills, languages, publishing and domains.
Do I need technical skills?
No. You describe your business in plain language, in English or Traditional Chinese. The agent builds it, and you review and approve.
Can I undo a change?
Yes. Every change the agent makes has an Undo this change button in the chat.
Do I need a plan to publish?
You can publish to a free ecomgear.app address. A custom domain needs a plan, or the free month that comes with registering a domain with us.
How long does a custom domain take to go live?
DNS changes can take up to 48 hours to reach everyone. See Publish your website.
Can a person register a .com.hk?
No. A .com.hk is only for businesses registered in Hong Kong. A person can register a .hk.
What are skills?
Specialties you can include for a project, such as design or SEO. See Skills.
How do I reach the team?
Use Ask our team on the support page. See Get help.